Instructional Technologies Inc. is sad to let the industry know of the death of Laura McMillan, VP of Training Development. She passed away in April, 2020. McMillan, 56, played a huge part in the growth and success of ITI over the years. She was an amazingly talented and wonderful person, and she was always ready to take on any new projects and develop new programs for the company.


Share Your Memories and Offer Condolences

If you would like to share a fond memory of Laura on this page, or to offer a private note of condolence to her family, friends and colleagues, you are invited to email ITI at:

Please include your name, company and contact information (we will not publish your contact info).

An Advocate for Training and Safety

McMillan was the consummate professional. She had BS in Business Management, and an MA in Instructional System Design and Adult Learning. She also had an active CDL and over 20 years experience in the transportation industry and earned her Certified Transportation Professional (CTP) accreditation from the National Private Truck Council.

Her many speaking engagements at industry conferences, published articles, and ability to solve client problems made her one of the most recognized training people in our industry. She was profiled by FleetOwner as one of nine Women in Trucking who’ve made an impact on the industry.


A Leader in the Trucking Industry

McMillan served on numerous committees and boards, striving to improve training and safety in the trucking industry, including

  • American Trucking Associations
  • National Private Truck Council
  • Truckload Carriers Association
  • Professional Truck Driver Institute
  • FMCSA’s ELDT curriculum sub-committee
  • American Society of Training and Development
  • Women in Trucking
  • Commercial Vehicle Training Association

Laura was a writer, a marathon runner, a world-traveling SCUBA diver, and a watercolor painter. She loved her two dogs, and exploring the outdoors. 


Laura McMillan astride her new Harley-Davidson, which she'd named Ruby.



“We’ve lost a cherished member of the ITI family.”

In many ways Laura had been responsible for the success of ITI in our early years. In 2005, Laura came to Vancouver to see what this little company — there were only six of us then — had been developing in the realm of training. At the time she was working at Schneider National Trucking. I remember she asked us if we thought we could handle the workload of supplying training to a company as big as Schneider. We promised we would build the best training she had ever seen. She put her faith in us, and it was a huge step forward.

To say we will miss her is a huge understatement. We grieve along with her family, who have lost a wonderful sister and aunt. She leaves a hole in our hearts we can never fill.

 -Dr. Jim Voorhees, CEO of ITI.


Her Wisdom Will Live On

I had the privilege to work with Laura for many years. In short, she was brilliant. Recruiting her into the transportation industry serves as one of my proudest accomplishments. I know without reservation that her efforts served to enlighten leaders in ways that ultimately served to save lives. Laura was soft spoken, pragmatic, selfless, and fiercely dedicated to improving the trucking industry. She flattered me recently by referring to me as her mentor, but truth be known, I learned far more from Laura than she ever learned from me. She was my hero. Her wisdom will live on in all who had the honor of knowing her.

- Don Osterberg, ITI Strategic Advisor and former SVP at Schneider National.


"A Wonderful Source of Inspiration"

I first met Laura in 2004 when I was working at Schneider National. I was in Green Bay, WI to evaluate driving simulators, and Laura was tasked with getting feedback from the instructors and take that feedback to incorporate simulation to their driver training program. I was also very impressed that Laura had herself just gone through the student driver program and obtained her Commercial Driver License.

I have worked with Laura on many different projects with 3 different companies over the past 17 years. Laura had a passion for training and teaching, especially in the transportation industry. Laura had the ability to connect with people and understand where they needed help. She was then able to recommend training and coaching solutions that made an immediate impact and results.

Laura also enjoyed diving and had dived on many wrecks around the world. She also enjoyed painting watercolors and had her own studio at home. Her home was also filled with the sounds of her dogs Gunner and Jackson. Many times we had been on the phone talking, only to be interrupted by one of her dogs, while Laura was in her closet. For those of you that didn’t know, Laura had her home office in a closet in her house, so she was regularly asked when she was going to come out of the closet.

For the past few years, Laura would always love to talk about her future car purchase. Laura drove a Toyota Rav 4 and put over 400,000 miles on that thing, but she always promised herself that she would buy a dream car. Over the years, she considered Mustangs, Camero’s, Ferraris, all sorts of exotics, but she finally settled on finding the perfect Porche 924 or 944 as she had previously owned one and wanted to relive those memories.

Laura will be sadly missed by her ITI family, but none more than me. She has been a wonderful source of inspiration, information, and knowledge for me and was always available to help and support me.

- Roy Broomfield, Training Director at ITI.



"Made a Difference in Thousands of Lives"

My heart breaks at the passing of my friend and fellow safety advocate Laura McMillan. I have known and worked with Laura for over 6 years. The passion she displayed for safety was evident in everything she did. I was fortunate to collaborate many times with Laura on not only the technical side of our business, but the people side. We spent many hours discussing how to positively impact the safety of drivers, to ensure they arrived home to their family. My company has utilized over 700,000 training modules from ITI over the years, I feel as if Laura’s heart touched each one of these in some way to make a difference in thousands of lives. You will be missed my friend, Rest in Peace.

- Jim Smith, MS, CSP
  Vice President of Specialty Safety