Fleet Management Training e-Book

FleetOwner Reviews Online Manager Training

In the January, 2013 edition of FleetOwner, you’ll find a review of your options for online fleet management training, including PFMO and two of our competitors. It’s a great place to start your research. Obviously, we’re biased, but it’s clear that PFMO stands out.
» Taking the E-Train


For questions about pricing, content, logins, discounts for NPTC members, please contact the PFMO team.

When every dollar counts, it’s critical to have an understanding of all parts of private fleet operations. You can now get ongoing continuing education for fleet managers through our Private Fleet Management Online (PFMO).

Based on the best practices from private fleets large and small, this five-volume electronic book built in partnership with the National Private Truck Council covers:

  • Finance
  • Fleet Operational Management
  • Safety, Security and Compliance
  • Human Resources & Workforce Development
  • Equipment and Maintenance Strategies

Management Training Based on Real-World Management Tasks

How much does PFMO cost?
PFMO focuses on the knowledge, skills, and abilities essential to successful private fleet management. Through hundreds of interviews and years of ongoing research, the NPTC categorized 47 key management tasks into five core disciplines that form the heart of NPTC Certified Transportation Professional® (CTP) designation. Leveraging the training content used to earn the CTP, PFMO is the most extensive curriculum for professional transportation managers available online.

Better Trained Managers Lead to More Profitable Fleets

More and more fleet professionals are taking on extra responsibilities. Using PFMO to get up to speed on a new area helps you learn from years of combined experience with real-life examples, sample forms, worksheets, videos, and anecdotes.

Benefits of Using Private Fleet Management Online

  • Smarter, better trained managers lead to more profitable fleets
  • Emphasizes cross-training so managers have an idea of the “big picture”
  • Shares best practices from among the smartest private fleets
  • Uses much of the study material from the National Private Truck Council’s CTP study guide
  • Includes a number of interactive learning elements
  • New e-book format allows you to take notes and bookmark sections
  • Kept up-to-date with new policies, laws and best practices
  • Price breaks for companies buying multiple copies
  • Discounts for NPTC members, current CTPs, and those attending the Private Fleet Management Institute or taking the CTP exam this year. (Contact Kristen Todd at the NPTC (703-683-1300) for your discount code.)

E-Book: At Your Fingertips on Your Laptop, Your Phone, Your Tablet

PFMO is a great straight-through read, and also an indispensable online reference tool. By putting the content into an e-book format, it’s available in a consistent format on any computer or mobile device. You can bookmark important sections, take notes, play interactive content, and search the entire contents.

Who Uses PFMO?

Any ambitious individual or team working in the logistics side of your business will get ahead by understanding “the big picture.” PFMO is the ultimate online reference guide for fleet management. It exposes you to every angle of managing the fleet, from the strategy down to the nitty-gritty operational details.

  • First-year managers
  • Managers taking on new responsibilities
  • Maintenance shop managers
  • Recruiters
  • Logistics and dispatch
  • Equipment buyers and leasers
  • Mid-level managers without a fleet or logistics background
Private Fleet Management Online: The Ultimate Training and Reference Guide
Private Fleet Management Online: The Ultimate Training and Reference Guide from the National Private Truck Council and Instructional Technologies

Never Out of Date: Updates from NPTC’s Advisory Councils

Because regulations, technology, and best practices change frequently, so does the online content in the PFMO. PFMO stays on top of the myriad changes, making it a reliable source for your team. Information in the e-books is reviewed and updated quarterly at a minimum.

And as regulations change — such as the ban on handheld cellphones and the new Hazmat CSA BASIC — the information will be pushed automatically to you. It is an everyday reference book for fleet managers. Imagine the ability to search through 900+ electronic “pages” of content, to watch a video, to download sample forms or spreadsheets all focused on keeping a fleet running. This isn’t generic business content merely adapted to fleet leadership and oversight: it’s written specifically with managers of private truck fleets in mind.

Table of Contents

Safety, Security and Compliance

  • Building a Culture of Safety
  • CSA
  • Driver Qualification Files
  • Drug and Alcohol Compliance
  • Hours of Service
  • Vehicle Inspection and Maintenance
  • Building a System for Compliance
  • Employee Selection
  • Achieving Better Performance
  • Behavior-Based Safety
  • Health and Well-Being
  • Sleep Apnea
  • Communications
  • Tools for Safety Analysis

Equipment and Maintenance Strategies

  • Maintenance Definitions
  • Compliance
  • Outsourcing Options
  • Developing a Maintenance Strategy
  • Life Cycle Costing
  • Spec’ing the Right Truck
  • Managing the Solicitation Process
  • Parts Inventory Strategies
  • Improving Shop Productivity

Fleet Operational Management

  • Justifying the Private Fleet
  • Leadership Lessons
  • Strategic Planning
  • Communication
  • Crisis Communication
  • Customer Service
  • Managing Capacity
  • Tractor Utilization
  • Supply Chain Integration
  • Transportation Alternatives
  • Benchmarking
  • Implementing Technology
  • Environmental Sustainability
  • Rolling Billboards (Marketing)


  • Financial Discipline
  • Determining Fleet Costs
  • Enhancing Fleet Performance
  • Financial Reports
  • Key Performance Indicators
  • Planning for the Operation
  • Lease vs. Buy
  • Partnering with the CFO
  • State Laws, Taxation and Registration
  • Federal Taxation

Human Resources and Workforce Development

  • Building a Culture of Retention
  • Employment Law
  • The Hiring Process
  • The Interviewing Process
  • Transition to the Workforce
  • Labor Trends
  • Compensation and Rewards Programs
  • Performance Expectations
  • Training and Development
  • Coaching and Discipline
  • Turning, Terminations, and Layoffs
  • Teamwork
  • Human Relations Challenges